Drug and Alcohol Rehab Programs in Tennessee

Confidential Call & Pre-Screen (10–15 minutes)

• Speak with an admissions specialist about symptoms, substances, last use, medical history, and goals.
• Get immediate guidance on medical detox in Tennessee or the most appropriate level of care. 

A few key details to have ready when you call. 

1. Personal Information

We’ll need basic details to begin your confidential assessment:

• Full legal name
• Date of birth
• Phone number and email (for follow-up if needed)
• Emergency contact (optional but helpful)

2. Insurance Information

If you want to use your insurance benefits for drug and alcohol rehab coverage, please have:

• Insurance provider name (e.g., BCBS TN, Aetna, Cigna, Anthem, Optum, UMR, Multiplan)
• Member ID number (found on your insurance card)
• Policyholder name (if different from you — e.g., a parent or spouse)
• Date of birth of policyholder

3. Substance Use Information

This helps our medical and admissions team recommend the safest and most effective level of care:

• Primary substance(s) used (alcohol, opioids, benzodiazepines, meth, cocaine, prescription drugs, etc.)
• Last use (approximate date and time)
• Length and frequency of use
• Any current withdrawal symptoms (such as nausea, shaking, anxiety, sweating, insomnia, or cravings)

4. Medical and Mental Health Background

To ensure we can provide safe medical detox and support for co-occurring conditions, we may ask about:

• Current medications
• Existing medical conditions (such as diabetes, high blood pressure, or heart issues)
• Mental health diagnoses or symptoms (depression, anxiety, trauma, etc.)
• Allergies to medications or foods

5. Treatment History (If Applicable)

If you’ve been to rehab or detox before, let us know what worked — and what didn’t. 

This helps us create a personalized detox and recovery plan that fits your history and needs.

Our admissions coordinators are available 24/7 to verify your insurance benefits and explain your options. Simply call us or fill out our secure online form, and we’ll provide a full breakdown of your coverage, including copays, deductibles, and approved levels of care.

Insurance Accepted at Tennessee Detox Center: BCBS of Tennessee • Aetna • Cigna • Anthem of KY • Optum • UMR • Multiplan

BCBS of Tennessee Drug and Alcohol Rehab Coverage: 
If you have Blue Cross Blue Shield of Tennessee (BCBS TN), your plan may cover all or part of your drug and alcohol rehab treatment. This can include medical detox, residential treatment, partial hospitalization (PHP), and intensive outpatient programs (IOP). Our team helps you understand your BCBS TN benefits and ensures you receive the maximum coverage for addiction treatment in Tennessee.

Aetna Drug and Alcohol Rehab Center in Tennessee:
Aetna insurance provides coverage for a wide range of addiction treatment programs, including detox services, inpatient rehab, and outpatient care. Tennessee Detox Center is proud to be an Aetna-approved drug and alcohol rehab center, helping clients use their benefits to start recovery with minimal out-of-pocket costs.

Drug and Alcohol Rehab Covered by Cigna:
Cigna insurance members can access comprehensive coverage for drug and alcohol rehab at our Tennessee treatment center. Plans may include support for medical detox, dual diagnosis treatment, MAT programs, and aftercare planning. Our staff will verify your Cigna benefits and walk you through every step to ensure seamless admission.

Anthem of Kentucky Drug and Alcohol Rehab:
If you’re insured through Anthem of KY, your plan may include coverage for both inpatient and outpatient addiction treatment. Our admissions team will confirm your Anthem benefits, explain what’s covered, and help you begin your recovery journey at Tennessee Detox Center without delay. 

Drug and Alcohol Rehab Programs Covered by Optum: 
Optum insurance (UnitedHealthcare) often includes benefits for drug and alcohol detox, rehab programs, and mental health treatment. We work directly with Optum to ensure you receive the highest level of care covered under your policy — from medical detox to long-term recovery support.

UMR Insurance and Addiction Treatment Coverage:
UMR (a UnitedHealthcare company) provides behavioral health benefits for substance abuse treatment and co-occurring disorders. Our team verifies your UMR coverage, explains your deductible and copay information, and helps you access high-quality care at Tennessee Detox Center.

Drug and Alcohol Rehab Covered by Multiplan: 
If you’re insured through Multiplan, you may qualify for partial or full coverage of addiction treatment services. We collaborate with Multiplan to confirm your benefits, ensuring a smooth admission process into detox or rehab without unexpected financial surprises.

• A licensed clinician completes a bio-psycho-social assessment to determine detox needs and risk factors.
• If appropriate, we can arrange same-day or next-day admission. 

• Comfortable, private intake; belongings check for safety.

• Orientation to your room, nursing station, daily schedule, and how to request help 24/7.

Lab work, vitals, and a full exam with our medical team.

Individualized detox protocols (symptom-guided medications, hydration, nutrition) by substance:

Alcohol/Benzo Detox: Taper protocols, seizure precautions, CIWA/CIWA-B monitoring.

Opioid Detox: Buprenorphine or other MAT options to reduce withdrawal.

Stimulant Detox: Supportive care for sleep, mood, and cravings.

• 24/7 monitoring for safety and comfort.

• Medication adjustments as needed; IV fluids and supplements when clinically indicated.

• Gentle activities: mindfulness, breathwork, light movement (as tolerated).

• Individual counseling to reduce anxiety and build motivation.

• Psychoeducation groups: withdrawal timelines, craving management, relapse prevention basics.

• Family check-ins (with your consent) to align support at home.

• Psychiatric evaluation for anxiety, depression, trauma, ADHD, and sleep issues.

• Evidence-based care: CBT, DBT-informed skills, MI, trauma-informed therapy.